As more businesses embrace automation and intelligent tools for communication, understanding how to use them is becoming more important. This blog written by Xcelore clarifies the difference between AI-driven and rule-based conversation AI systems. It explains how the latest solutions employ natural machine learning, language processing, and context-awareness to enhance customer inter... https://dev.to/arun_singh_a63371b84e8ed2/chatbot-vs-conversational-ai-chatbots-key-differences-explained-7lh